Customer Service Coordinator

  • Over 18 years in business with a gradual growth plan in place.
  • Great working environment.
  • Open to both Male & Female applicants.
  • Immediate start!
  • Salary up to $70k plus super!

The Company:

  • Established manufacturing and distribution organisation with a great record for quality is in the need of a Customer Service Representative to join their Melbourne South Eastern Suburbs operations.
  • The client designs and manufacturers multi-trailers and associated components for clients Australia-wide.
  • They are busy and are in the need of additional personnel.

Responsibilities:

This position reports to the Operations Manager.

  • You will have a strong technical background.
  • Help generate sales via telephone and email.
  • Involved with customer quoting and prici9ng.
  • Receive inbound and make outbound calls as and when required.
  • Liaise with walk in trade.
  • Data entry and processing.
  • Liaise with all departments – production, design, purchasing and warehouse.
  • Interact with suppliers for delivery, pricing and quality.
  • Liaise with sales representatives.
  • Oversee the warranty of products, back orders and returns.
  • Advise customers on the best available products to suit their needs.
  • Manage the service agreements.

Requirement from you:

  • Have at least 3 years experience in a technical and sales role .
  • Some technical qualification would be great!
  • Extensive computer use and knowledge of MS office and  CRM systems.
  • You need to be focused, and enjoy customer facing.
  • Clean driver’s licence.

This is a busy environment and there could be other responsibilities from time to time.

You need to be FLUENT speaking, reading and writing in English and have a “can do” attitude.

For further information send up-to-date resume plus a covering letter to alan@teamexec.com.au

 

To apply for this job email your details to alan@teamexec.com.au