- Client has been established for over 25 years
- Golden opportunity to progress your career
- Immediate start – work on multiple projects
THE COMPANY:
Established for over 25 years, specialising in all aspects of HVAC installation, with a great reputation for servicing clients in Melbourne’s north west.
They are able to provide quality services to both residential and commercial clients.
THE ROLE:
Seeking an experienced Senior Service Coordinator to join them on a full time permanent basis at their western suburbs premises.
It is a challenging but rewarding position looking after a variety of service contracts. Duties include:
- Scheduling and prioritising service quotations and requests.
- Ensuring all breakdowns and maintenance requests are actioned.
- Liaising with Field Technicians and clients to ensure times and dates are arranged.
- Managing all plant and equipment, including spare parts and stock.
- Being responsible for client database, and preparing all information for raising of purchase orders.
- Carrying out data entry and preparing reports for Management.
- Close liaison with customers at all times, ensuring any issues are dealt with immediately.
QUALIFICATIONS:
- Ideally, you have a HVAC trade background plus qualifications, and have come through the ranks.
- Between 3 and 5 years’ experience in a similar HVAC role.
- A super customer service attitude.
- You are computer literate with knowledge of a variety of software packages.
- A great problem solver with a positive ‘can do’ attitude.
- A clean Victorian driver’s licence.
To apply for this role please submit a covering letter and an up to date resume to alan@teamexec.com.au